Depending on when and where you got your Soda PDF license you may have a license key or your product may be managed through your Soda PDF Account.
We'll cover the following topics:. Transferring a license managed through your account.
Transferring a license managed with a license key.
Your product is linked to your Soda PDF account. When you sign into Soda PDF on your new device, your license will transfer.
Click on the Login logo in the top right corner.
Choose sign in with (Google / Facebook / Microsoft). Or you can choose sign in with your Soda Account. Type the same email that was used while the purchase. Enter the password from your account. Once you have logged in you'll see this notification confirming your product is now activated.
When you will try to activate your Soda PDF perpetual license on the new computer, you will see this message advising you that your license is currently assigned to another device.
You are able to reset your license twice a year. Your license can be assigned to one device at a time, so you will encounter the window below.
This screen is appearing because your license has been assigned, you'll proceed to reset the assignment. You'll be brought to the My Products section of the account area.
Transferring a License Managed with a License Key
Locate your product and choose the dropdown option.
Click Reset license.
Choose Continue. Now your license has to be reassigned to you.
Click on the dropdown next to Unassigned Licenses. Choose Assign to Me. Soda PDF license keys are valid for 1 use at a time.
There are a few other circumstances that can require us to reset your license key, such as reformatting or upgrading Windows.
This includes purchases made with partners like Humble Bundle. If you want to transfer your license key to a new computer you'll need to:.
Provide them with your previous key, order ID or purchase details of Soda PDF.
They will reset your license key.
2 – Choose Enter License Key.
3 – Enter your license key into the popup that appears.
** Pro Tip: Be sure to copy and paste your key to avoid any errors.
4 – Click Validate.
5 – Soda PDF will be activated and ready for use. You will see this popup appear confirming the activation was successful.
Transferring a License Managed Through your Account
1 - License keys can be used only once.
If you need to transfer your license (activate) to a new computer, click here to contact support.
2 - If you do not see the Activate Tab you may not have the right version of Soda PDF installed. Uninstall Soda PDF and then click here to download and install the license key version for Soda PDF 11. For the license key version of Soda PDF Desktop 9 & 10, please contact support.
If you have a perpetual product it will be linked to a specific version of Soda PDF. A perpetual license means you paid one time and have access to that version of Soda PDF forever.
If you are not seeing your product inside Soda PDF Desktop, but you do see it in your account on the website, it is likely your products are assigned to an account with a different email address or if the version you have installed does not match your product.
Users with a Perpetual Product
1- Confirm your version of Soda PDF
You can confirm the version you have installed. The number before the first period is the numbered version of Soda PDF you have installed. As an example if the number is 126.96.36.19987 then you have Soda PDF 9 installed.
1 - Open the Help Tab.
2 - Click About.
** If you need to change the version of Soda PDF you should uninstall your current Soda PDF and install the version for your license.
3 - Confirm which Soda PDF License you have.
You can verify your version of Soda PDF in the account area on our website.
If you have a license key, you can confirm the version by checking your purchase invoice here.
4 - Download Your Version of Soda PDF
The current version you'll find on the main site is Soda PDF 12. Click here to download older versions of Soda PDF.
Scroll down on the page and you'll see all the older versions over here:
5 - Activate Soda PDF
Now you can head back to the beginning of this article and follow the steps for either account or license key activation.
If you've purchased Soda PDF and you are seeing a Trial Expired message then this section help you get Soda PDF activated.
1 - Make sure you are logged in
To access your product, you will need to be logged in. You will be logged in when see a green dot on the Login logo in the top-right corner.
If you are not logged in, click here to jump to the section about logging into your account to activate soda PDF.
2 - Switch Your Product
If you are logged in with your Soda PDF account, all you need to do is switch your product.
1 – Click on the Login logo in the top-right corner.
2 – Choose Manage Products.
3 - A window will open with all the products on your account.
5- Choose your product and click on it.
6 - A popup will appear confirming the product you are now using.
** Pro Tip: Add-On items like E-Sign and OCR are always activated regardless of the product you switch to.
Your Soda PDF products are linked to your account. When you make a purchase, your products are added to an account with the email address you used.
**Pro Tip: If you used a third-party like Facebook to create your Soda Account, make sure to use the primary email address of the third-party account when making a purchase.
If you don’t already have an account, it will be created once the purchase is complete. You’ll receive an email asking you to make a password.
Once you have your account credentials ready, it’s time to activate Soda PDF.
**Pro Tip: If you have already have a Soda Account and would prefer to use that one, you can merge the two accounts, click here to learn how.
When you purchase multiple products at once, they will all be added to the account linked to the purchase email. This will be the primary account that manages the products. Only the primary account can manage the account status of each product.
You can assign each license to a any email address. They will receive an email asking them to create a password. They can then login with their credentials and start using Soda PDF.
You can assign a license in the My Products section of your account.
- Click the arrow next to Unassigned Licenses under a product.
- Choose Assign.
- Enter the email address.
- Click the green Assign
** Pro Tip: You can batch assign licenses to users, click here to learn more.
If your firewall (or other) is blocking the activation of Soda PDF, you'll need to create an exception.
DNS Name: oauth.sodapdf.com
Allow this IP to pass through Port 80 and Port 443 and you will be able to activate the application.
This Soda PDF guide explains deployment with GPO.
Soda PDF is also available for Citrix and server environments. We recommend reaching out to the support team to make sure you get the right build.